People First: Setting Unstoppable Cultures in Workplaces
Mar 30, 2023
Ginger Hardage retired as Senior Vice President of Culture and Communications at Southwest Airlines after an illustrious 25 years, where she served as a member of the CEO’s executive leadership team. At Southwest, Ginger led a team of 150 people responsible for building and sustaining the organization’s legendary culture and communications enterprise.
In 2017, Ginger launched Unstoppable Cultures, a brand designed to help organizations create and sustain cultures of enduring greatness.
On episode 57 of the Dominate Your Day podcast, Dana Williams and Ginger Hardage discussed effective strategies for building unstoppable workplace cultures by putting people first. As alumni of Southwest Airlines, Dana and Ginger took on the importance of understanding the values and needs of employees in order to create a thriving workplace culture, and how effective communication and collaboration between leaders and employees create continuous learning and development opportunities.
According to Ginger, “Culture's not a faucet that you can turn on and off. So what do you have in terms of recognition, programs, other aspects, celebrations in your organization, how are you having different touch points all along the employee journey to constantly nourish your organization?” – by prioritizing people, fostering a sense of community, and providing opportunities for growth and development, organizations can build a strong and vibrant culture that drives success and enhances employee well-being.
In this episode, you’ll learn…
- Placing a priority on people and cultivating a culture that promotes employee well-being can have a ripple effect throughout an entire organization. When employees feel valued and supported, they are more likely to be engaged, productive, and committed to their work. It is essential for leaders to make this a top priority.
- A good leader spends 80% of their time developing people. How can you develop your people as a leader?
- Building a diverse, inclusive, equitable, and belonging workplace is crucial in today's multi-generational workforce.
- Understanding your people is a critical first step toward creating a supportive and engaging workplace culture.
Click here to listen to my conversation with Ginger Hardage.
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Episode Overview:
12:16 – Putting people first, investing in people, what should be our third focus in setting unstoppable cultures?
20:37 – Agility and resilience come with cohesive cultures.
31:50 – Leading with Love and love at the workplace.
Episode Links:
Hear Ginger speak at Southwest's upcoming Culture Connection event or at The Fellowship, the world's preeminent culture masterclass in Santa Fe, NM.
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